Water has a unique ability to “go where no man has gone before.” Some of the water may be visible, while other molecules of water will not be visible.

When water damage occurs, it is important you locate a company that is well-trained and has the proper equipment to completely dry your home as fast as possible. ASAP has the proper certification and restoration training to assess the problem. Located in the greater Phoenix area, we offer our customers peace of mind and expertise solutions.

Water damage is comparable to the game “hide and seek”. Water is capable of hiding effortlessly, the more it finds little places to hide, the better it can in concealing itself. ASAP Restoration will determine the source of the water damage, and will seek all the water necessary to eliminate the problem.

There are three main categories of water: Clean, Gray, Black or 1, 2, 3. This is not determined by the color of the water source. This is determined by the following: the source of the water damage, the contents affected, time, history and characteristics of the water. “Black water is not always black.” In addition, there are four classifications of water: Class 1, 2, 3, or 4. Class 1 - Slow rate of evaporation, Class 2 - Faster rate of evaporation, Class 3 - Faster rate of evaporation, Class 4 - Specialty drying situations.

ASAP major Responsibilities:

Respond to your property quickly.

Identify health and safety hazards to prevent personal injury.

Mitigate the loss (Stop and prevent further damage).

Eliminate structural and content damage (including staining).

Control the growth of micro-organisms  (water extraction).

Proper drying equipment / Monitoring.
Evaluate the affected area(s) and bring the environment to an approximate pre-loss condition.


WATER DAMAGE 101
TIME AND TEMPERATURE ARE CRITICAL

CATEGORY 1 – Clean Water – Clean water originates from a source that does not pose a substantial harm to humans.

CATEGORY 2 – Gray Water – Gray water contains an elevated level of contamination and has potential to cause discomfort or sickness if consumed by or exposed to humans.

CATEGORY 3 – Black Water – Black water contains pathogenic (disease causing) agents and is grossly unsanitary.  Black water includes sewage and other contaminated water sources entering or affecting the indoor environment.

If category 2 water is not removed promptly from the structure, it may be reclassified as category 3.

Class 1 – Slow Rate of Evaporation-   A water loss that affects only part of a room or area or with wet, low permeability/porosity materials such as plywood, structural wood, VCT, or concrete, etc.

Class 2 – Faster Rate of Evaporation- A water loss that affects the entire room of carpet and cushion.  The water has wicked up the walls less than twenty-four inches.

Class 3 - Fastest Rate of Evaporation- A water loss that enters the structure from overhead saturating the entire area, including the ceiling, walls, insulation, carpet, cushion, subfloor.

Class 4 - Specialty Drying Situation- A water loss that involves wet material with very low permeability/porosity.