Water has a unique ability to “go where no man has gone before”.  Some of the water may be visible, while other molecules of water will not be visible.

Water damage restoration is comparable to the game “hide and seek”.   Water is capable of hiding easily, and the more time it has, the better it can hide.  You must determine the source that caused the water damage, and you must find all the water. 

All water is not the same.  There are three main categories of water:  Clean, Gray, Black or 1,2,3.  This is not determined by the color of the water source.  This is determined by the following: the source of the water damage, the contents affected, time, history and characteristics of the water.  “Black water is not always black”.  In addition, there are four classifications of water:  Class 1,2,3, or 4.   Class 1 – Slow rate of evaporation, Class 2 – Faster rate of evaporation, Class 3 – Faster rate of evaporation, Class 4 – Specialty drying situations.   

ASAP major Responsibilities:

  1. Respond to your property quickly.

  2. Identify health and safety hazards to prevent personal injury.

  3. Mitigate the loss (Stop and prevent further damage).

  4. Eliminate structural and content damage (including staining).

  5. Control the growth of micro-organisms  (water extraction).

  6. Proper drying equipment / Monitoring.

  7. Evaluate the affected area(s) and bring the environment to an approximate pre-loss condition.

WATER DAMAGE 101

TIME AND TEMPERATURE ARE CRITICAL  

CATEGORY 1 – Clean Water – Clean water originates from a source that does not pose a substantial harm to humans.

CATEGORY 2 – Gray Water – Gray water contains an elevated level of contamination and has potential to cause discomfort or sickness if consumed by or exposed to humans.

CATEGORY 3 – Black Water – Black water contains pathogenic (disease causing) agents and is grossly unsanitary.  Black water includes sewage and other contaminated water sources entering or affecting the indoor environment.

If category 2 water is not removed promptly from the structure, it may be reclassified as category 3.

Class 1 – Slow Rate of Evaporation-   A water loss that affects only part of a room or area or with wet, low permeability/porosity materials such as plywood, structural wood, VCT, or concrete, etc.

Class 2 – Faster Rate of Evaporation- A water loss that affects the entire room of carpet and cushion.  The water has wicked up the walls less than twenty-four inches.

Class 3- Fastest Rate of Evaporation- A water loss that enters the structure from overhead saturating the entire area, including the ceiling, walls, insulation, carpet, cushion, subfloor.

Class 4-Specialty Drying Situation- A water loss that involves wet material with very low permeability/porosity.

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Every mold remediation job is unique.  ASAP takes the following steps:

  1. Identification /correction of moisture problem

  2. Isolation of work area and HVAC

  3. Air Flow management (negative Air)

  4. Demolition and removal of porous materials

  5. Cleaning of remaining materials

  6. Deep Cleaning of all surfaces in work area

  7. Post remediation ‘Clearance” testing

ASAP complies with all federal, state and local safety and regulatory requirements.

Mold Contamination is the presence of mold growth and/or mold spores, whose identity, location, and quantity are not reflective of normal fungal ecology for similar indoor environments.   This can produce adverse health effects, cause damage to materials and/or adversely affect the operation or function of building systems.

The following factors are necessary for mold growth:

  • Presence of Mold Spores

  • Nutrient Sources

  • Water Source

  • Time

  • Environmental Conditions (Temp & RH)

  • Oxygen

Common Mold Exposure Symptoms:

  • Runny nose

  • Coughing

  • Shortness of breath

  • Headaches

  • Recurrent colds

  • Eye irritation

  • Dizziness

  • Nausea

  • Asthma

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The process for restoring a loss that has occurred due to sewage backflow is handled much differently than a fresh water situation.

The following are considered sewage backflow:

  • Rising water from rivers or streams

  • Sump Pump Failures

  • Floor Drain Backups

  • Flooding of Sea Water

  • Septic tank backflows  

Exposure to sewage and contaminants poses serious consequences.  Sewage water contains pathogenic, fungal, and viral contamination that is a severe health risk.  Health and safety are our primary concern.  Failure to remove sewage will result in a dangerous environment.  ASAP technicians are armed with extensive Personal Protective Equipment (P.P.E) to protect themselves against exposure.  After all safety precautions have been taken, removal of any and all porous material that have been affected occurs.  Material includes carpet, wood, linoleum, plaster, and anything else that can absorb moisture.  Non-porous material needs to be thoroughly rinsed with a biocide solution to kill remaining bacteria.    

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Our ASAP fire and smoke damage technicians understand the effects of heat, smoke, and residues left behind from a catastrophe.   Mitigating the loss immediately can save hundreds and thousands of dollars from having to replace items.  During fire and smoke damage, contamination and odors are a serious health hazard.  ASAP is certified in locating and removing odors from smoke and fire damage.

Our Emergency Services for Fire and Smoke Damage include:

  • Fire Damage Mitigation

  • Board-ups

  • Soot / Smoke Odor Removal

  • Deodorization

  • Contents  pack-out’s / pack-in’s

  • Contents Cleaning/ Restoration

  • 24-Hour Monitored Secured Storage Facility  

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During emergency situations, our priority is the safety of you and your family.  No matter what kind of damage was done to your property, ASAP can help.  ASAP is your best first step in saving and restoring your property.   Storm damage can be as simple as debris scattered throughout your property or as serious physical damage to your property.  Storm damage should be repaired as soon as possible after a storm to protect your property from incurring damage from future storms and to stop minor damage before it becomes major.

ASAP works directly with your insurance company to handle all the paperwork.  We will provide your insurance company with a detailed report and digital photos, including all measurements at no additional charge.

ASAP arrives ready to cover damaged roofs, extract floodwater and debris.  We also will remove debris, fallen trees and other related material from your property due to storm damage.

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ASAP Restoration provides services throughout the following counties; Apache, Cochise, Coconino, Gila, Graham, La Paz , Maricopa, Mohave, Navajo, Pima, Pinal, Yavapai, Yuma, which include the following cities; Ahwatukee, Apache Junction, Avondale, Benson, Bisbee, Bullhead City, Casa Grande, Chandler, Chino Valley, Douglas, El Mirage, Flagstaff, Florence, Fountain Hills, Gila Bend, Gilbert, Glendale, Goodyear, Holbrook, Jerome, Kingman, Lake Havasu, Litchfield Park, Marana, Mesa, Northwest Valley, Oro Valley, Page, Paradise Valley, Parker, Payson, Peoria, Phoenix , Pinetop-Lakeside, Prescott Valley, Quartzsite , Queen Creek, Safford, Scottsdale, Sedona, Show Low, Sierra Vista, Sonoita, Surprise, Tempe, Tombstone, Tortolita, Tucson, White Mountains, Willcox, Winslow and Yuma. We are proud to provide our clients with exceptional representation throughout East Valley, West Valley, Valley of the Sun, and Ahwatuke, including our clients at Luke AFB, Davis-Monthan AFB, and Fort Huachuca military bases.  ASAP is affiliated with Restoration companies nationwide, that go through a extensive, confidential, application process.