 Water has a unique ability to “go where no man has gone before”. Some of the water may be visible, while other molecules of water will not be visible.
Water damage restoration is comparable to the game “hide and seek”. Water is capable of hiding easily, and the more time it has, the better it can hide. You must determine the source that caused the water damage, and you must find all the water.
All water is not the same. There are three main categories of water: Clean, Gray, Black or 1,2,3. This is not determined by the color of the water source. This is determined by the following: the source of the water damage, the contents affected, time, history and characteristics of the water. “Black water is not always black”. In addition, there are four classifications of water: Class 1,2,3, or 4. Class 1 – Slow rate of evaporation, Class 2 – Faster rate of evaporation, Class 3 – Faster rate of evaporation, Class 4 – Specialty drying situations.
ASAP major Responsibilities:
 Respond to your property quickly
Identify health and safety hazards to prevent personal injury
Mitigate the loss (Stop and prevent further damage)
Eliminate structural and content damage (including staining)
Control the growth of micro-organisms (water extraction)
Proper drying equipment / Monitoring
Evaluate the affected area(s) and bring the environment to an approximate pre-loss condition
WATER DAMAGE 101
TIME AND TEMPERATURE ARE CRITICAL
CATEGORY 1 – Clean Water – Clean water originates from a source that does not pose a substantial harm to humans.
CATEGORY 2 – Gray Water – Gray water contains an elevated level of contamination and has potential to cause discomfort or sickness if consumed by or exposed to humans.
CATEGORY 3 – Black Water – Black water contains pathogenic (disease causing) agents and is grossly unsanitary. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment.
If category 2 water is not removed promptly from the structure, it may be reclassified as category 3.
Class 1 – Slow Rate of Evaporation- A water loss that affects only part of a room or area or with wet, low permeability/porosity materials such as plywood, structural wood, VCT, or concrete, etc.
Class 2 – Faster Rate of Evaporation- A water loss that affects the entire room of carpet and cushion. The water has wicked up the walls less than twenty-four inches.
Class 3 - Fastest Rate of Evaporation- A water loss that enters the structure from overhead saturating the entire area, including the ceiling, walls, insulation, carpet, cushion, subfloor.
Class 4 - Specialty Drying Situation- A water loss that involves wet material with very low permeability/porosity.
We offer cost effective repair for flood and water damage. Please contact us for additional information.
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The process for restoring a loss that has occurred due to sewage backflow is handled much differently than a fresh water situation.
Our ASAP fire and smoke damage technicians understand the effects of heat, smoke, and residues left behind from a catastrophe. Mitigating the loss immediately can save hundreds and thousands of dollars from having to replace items. During fire and smoke damage, contamination and odors are a serious health hazard. ASAP is certified in locating and removing odors from smoke and fire damage.
During emergency situations, our priority is the safety of you and your family. No matter what kind of damage was done to your property, ASAP can help. ASAP is your best first step in saving and restoring your property. Storm damage can be as simple as debris scattered throughout your property or as serious physical damage to your property. Storm damage should be repaired as soon as possible after a storm to protect your property from incurring damage from future storms and to stop minor damage before it becomes major.