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Frequently Asked Questions
1. Is ASAP licensed?
2. Is ASAP a local company?
3. What other companies do I need to contact during the restoration process?
4. Will ASAP assist me with my insurance claim?
5. If I have water damage, how do you detect moisture in the adjacent areas?
6. What if I don’t have insurance?
7. How can I be sure your pricing is accurate?
8. If I am concerned about mold in my home, what should I do?
9. Can mold become a problem in my home?
10. Is Mold found in my home harmful to my health?
11. Will Mold go away if it is left untreated?
12. Is it true that applying bleach will kill mold?
13. What is Mold remediation?
14. How long does it take to remove mold?
15. Is mold remediation covered by my Homeowner’s Insurance?
16. I have water damage, what do I need to do?
17. What types of restoration is ASAP capable of?
Is ASAP licensed?
ASAP is licensed, bonded and insured with liability insurance in the amount of $1,000,000. All ASAP employees are insured with workers compensation. We are certified by Institute of Cleaning and Restoration (IICRC) and strictly adhere to their rules and regulations. [Back to Top]
Is ASAP a local company?
ASAP is a national restoration company with corporate offices located in Arizona. We take pride in our ability to assist and prove peace of mind for our customers. [Back to Top]
What other companies do I need to contact during the restoration process?
ASAP is a “One Stop Shop”, handling all phases of your restoration needs. ASAP meets all requirements to work with insurance companies, contractors, adjusters, and management companies. [Back to Top]
Will ASAP assist me with my insurance claim?
ASAP meets all the requirements to work with insurance companies. ASAP photographs, evaluates, and documents the source of the claim, including water intrusion, visible deterioration, pre-existing damage, and visible microbial growth. Our professional management team will assist in guiding you through the complete claims process.[Back to Top]
If I have water damage, how do you detect moisture in the adjacent areas?
ASAP uses high tech, calibrated, moisture detection equipment to evaluate and document the psychometric conditions inside and outside the structure, including the moisture content of materials in affected and unaffected areas.[Back to Top]
What if I don’t have insurance?
If your restoration project is not covered by insurance, ASAP offers competitive prices to minimize your costs.
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How can I be sure your pricing is accurate?
The software is fast and accurate utilizing a “unit cost” method of pricing. ASAP uses “Xactimate, the finest pricing/estimating software in the insurance industry. The software is fast and accurate utilizing a “unit cost” method of pricing. For insurance related estimates, structural damage and contents cleaning are listed separately, giving the agent or adjuster a detailed account of the insured’s loss. Unit cost prices are updated to meet the need of fluctuating costs and regional differences. [Back to Top]
If I am concerned about mold in my home, what should I do?
Call ASAP and have one of their IICRC trained technicians investigate the situation. A mold problem can usually be seen or smelled. Mold can be a concern in the home and should not be allowed to grow. Extensive mold contamination may cause health problem, as well as damage to your home. [Back to Top]
Can mold become a problem in my home?
Mold growth may occur in your home if there is sufficient moisture because mold spores are everywhere. Be on the lookout for these common sources of moisture: Flooding, Roof Leaks, Plumbing Leaks, Drainage Problems, or Condensation Resulting From Poor or Improper Ventilation, etc. [Back to Top]
Is Mold found in my home harmful to my health?
Exposure to mold can cause health effects in some people. Some people are more sensitive to mold then others. Mold exposure causes various symptoms including nasal and sinus congestion, stuffiness, eye irritation, respiratory problems, throat irritation, skin irritation, and/or headache. [Back to Top]
Will Mold go away if it is left untreated?
No, mold will continue to grow until it’s completely killed and removed. [Back to Top]
Is it true that applying bleach will kill mold?
False, using bleach to kill mold is a myth. Bleach will only remove the visible mold, which will probably visually re-occur within 10-14 days. Anti-Microbial chemicals must be properly used to kill mold. [Back to Top]
What is Mold remediation?
Mold remediation is the process of removal and/or cleanup of mold from an indoor environment. [Back to Top]
How long does it take to remove mold?
Each and every mold job is unique. [Back to Top]
Is mold remediation covered by my Homeowner’s Insurance?
Most insurance companies decline the claim when they hear the word “MOLD”. Some individual policies and various companies have a limit on mold coverage. Let ASAP, handle your claim from start to finish, at no additional cost to you. [Back to Top]
I have water damage, what do I need to do?
Call ASAP immediately to determine what category water damage is present. Category 1 is often referred to as “clean” water. Category 2 is often referred to as “grey” water. Category 3 is often referred to as “black” water. It’s important to identify the source of the incoming water, and if possible, stop it. Make sure you turn off all electrical appliances in and around the area affected by water before you go into the area to reduce electrical hazards.
What types of restoration is ASAP capable of?
ASAP technicians are experts in water damage restoration, mold cleanup, fire/smoke damage restoration, sewage extraction, storm damage, and asbestos abatement in the greater Phoenix area.
